Policies
Legal and customer-service information for Split Rail Technologies and Sod Manager.
Goods and services
Split Rail Technologies provides software and services for turf and landscape businesses, including order management, delivery coordination, and customer-facing tools marketed under the Sod Manager name. We do not sell physical goods.
Customer service
For questions about Split Rail Technologies or Sod Manager, reach us using the following:
Refund and dispute policy
If you believe you were charged in error or a service did not meet what was agreed, contact us using the customer service information on this page. We will review good-faith disputes and work toward a fair resolution, including refunds where appropriate under the terms of your purchase and applicable law.
Chargebacks and payment network disputes should be a last step after you have tried to resolve the issue with us or the applicable seller. Providing your order or account details helps us resolve issues quickly.
Cancellation policy
If you subscribe to Sod Manager or other software from Split Rail Technologies, you may cancel your subscription according to the terms shown when you subscribed (for example, billing period, notice, and effective date of cancellation). Use the account or billing controls we provide, or contact us using the customer service information on this page.
If a cancellation fee, early-termination charge, or final invoice applies, it will be disclosed in your subscription terms or at or before purchase where required.
Legal and export restrictions
Our services and software may be subject to U.S. and international export control and sanctions laws. You may not use or export our services in violation of those laws or in embargoed or prohibited destinations. You are responsible for compliance with laws that apply to you and your business.
Nothing on this page is legal advice; consult counsel for your specific situation.
Terms and conditions of promotions
When we run promotions (discounts, credits, trials, or similar), additional terms apply to each offer. Those terms may include eligibility, expiration, limits per customer, exclusions, and combination rules. If this page does not list a specific promotion, the terms shown in the offer at the time you accept it control.
We may modify or end promotions at any time except where prohibited by law; where required, we will honor qualifying commitments made before a change.